Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to thePointsPage, a TPP Consulting, LLC company (“thePointsPage,” “we,” “us,” or “our”).

It applies to information collected through:

• The thePointsPage website
• Contact and consultation forms
• Travel insurance quote requests
• Award booking and other service requests
• Email subscriptions and communications
• Website tools, calculators, and checklists
• Reviews, testimonials, surveys, and feedback
• Advertising, analytics, and conversion-measurement technologies
• Other interactions with thePointsPage

This policy does not control the privacy practices of airlines, hotels, banks, insurers, social-media platforms, advertising platforms, affiliate partners, or other third parties.

2. Information You Provide to Us

We may collect information you voluntarily provide when you contact us, submit a form, schedule a consultation, request a quote, purchase a service, subscribe to communications, or otherwise interact with thePointsPage.

This information may include:

• Your name
• Email address
• Telephone number
• Mailing address or state of residence
• Preferred method of communication
• The topic of your question or request
• Travel dates, destinations, travelers, and trip costs
• Points, miles, loyalty programs, and credit card information
• Consultation or appointment details
• Comments, questions, messages, reviews, and testimonials
• Other information you choose to provide

Please do not submit account passwords, security codes, complete credit card numbers, or other information that is not reasonably necessary for us to respond to your request.

3. Travel Insurance and Sensitive Information

When requesting travel insurance assistance, you may provide information relating to your trip, travelers, ages, residence, travel costs, coverage needs, or other circumstances relevant to discussing or obtaining insurance options.

We may use this information to:

• Respond to your insurance-related question
• Review your general travel protection needs
• Assist with obtaining available insurance quotes
• Communicate with you about your request
• Comply with applicable legal or regulatory requirements

4. Payment and Transaction Information

Payments for consultations or services may be processed through third-party payment, scheduling, or booking platforms.

Payment card information is generally collected and processed by the applicable payment provider rather than stored directly by thePointsPage.

We may receive limited transaction information, including:

• Your name and contact information
• The service purchased
• The amount paid
• The date and status of the transaction
• A transaction or appointment reference number
• Limited billing information supplied by the processor

Payment providers process information under their own privacy policies and terms.

5. Information Collected Automatically

When you visit the website, certain information may be collected automatically by our website, hosting providers, analytics technologies, advertising technologies, security services, or other service providers.

This information may include:

• Your Internet Protocol address
• Browser type and version
• Device type and operating system
• Approximate geographic location
• Referring and exit pages
• Pages viewed and links selected
• Date, time, and duration of visits
• Website errors and performance information
• Cookie, device, advertising, or conversion identifiers
• Advertising campaign and referral information
• General interaction and usage information

We may use this information to operate the website, understand how it is used, improve performance, measure advertising, detect abuse, and protect the website and its visitors.

6. Cookies and Similar Technologies

thePointsPage and its service providers may use cookies, pixels, local storage, tags, scripts, and similar technologies.

These technologies may be used to:

• Operate essential website functions
• Remember preferences and settings
• Maintain security and prevent spam
• Measure website traffic and performance
• Understand how visitors use the website
• Measure advertising visits and conversions
• Support affiliate and referral tracking
• Create or manage advertising audiences where permitted
• Personalize advertising where permitted
• Measure the effectiveness of content or promotions

Cookies and similar technologies used on the website may include Google Analytics cookies, Google Ads conversion cookies, advertising identifiers, and first-party cookies that store information associated with an advertisement interaction.

You may be able to restrict or delete cookies through your browser settings. Blocking certain cookies may affect some website features or reduce our ability to measure website and advertising performance.

7. Google Analytics, Google Ads, and Google AdSense

We use Google Analytics 4 to understand how visitors find and interact with the website. Google Analytics may collect information such as the number of users, session activity, pages viewed, approximate geographic location, browser and device information, referral sources, and website interactions.

Google Analytics may use first-party cookies and similar identifiers to distinguish visitors and sessions. These may include the _ga cookie and a _ga_<container-id> cookie used to maintain session information.

We use Google AdSense to display advertising on the website. Google and participating advertising partners may use cookies, device identifiers, browsing activity, consent signals, and related information to select, deliver, limit, personalize, and measure advertisements, depending on your location and privacy choices. Visitors in applicable regions may be asked to provide consent or may receive options to limit the sale, sharing, or use of personal information for targeted advertising.

We also use Google Ads and related measurement technologies to evaluate the performance of advertising campaigns, attribute visits or conversions to advertisements, measure actions completed on the website, and improve our advertising.

Depending on our configuration and your consent choices, Google Ads technologies may process advertising cookies, conversion cookies, advertising identifiers, and information associated with an advertisement interaction. This may include Google Click Identifiers or similar identifiers included in a referring URL.

Our Google Analytics property may be linked to our Google Ads account. When linked, certain analytics, audience, advertising, and conversion information may flow between Google Analytics and Google Ads, depending on our account settings and your consent choices.

Where Google Analytics Advertising Features are enabled, we and Google may use first-party cookies or identifiers together with Google advertising cookies or other third-party identifiers. These features may support advertising measurement, audience creation, remarketing, campaign optimization, demographic or interest reporting, or personalized advertising where permitted.

Where enhanced conversion measurement is enabled, information you provide through certain forms or transactions—such as an email address, telephone number, name, or address—may be normalized, securely hashed, and transmitted to Google for conversion measurement and attribution. Google may use the hashed information to match a conversion with a Google account that previously interacted with one of our advertisements.

Google processes information collected through these technologies under its own policies and applicable product terms. For more information, review:

• Google Privacy Policy
• How Google uses information from sites or apps that use its services

8. Cookie Consent and Google Consent Mode

Where required by applicable law or made available through our website, you may be presented with controls for analytics and advertising cookies or related technologies.

Where implemented, our consent-management tools may communicate your choices to Google using Google Consent Mode. Relevant consent settings may include:

• Analytics storage: permission to store or access information used for analytics
• Advertising storage: permission to store or access information used for advertising measurement
• Advertising user data: permission to send advertising-related user data to Google
• Advertising personalization: permission to use information for personalized advertising

Google tags may adjust their behavior based on the consent signals received. When consent is denied, some cookies or identifiers may not be stored or accessed, although limited cookieless measurement signals may still be sent where supported and permitted.

You may withdraw or update your choices through any cookie settings or privacy controls made available on the website. You may also restrict cookies through your browser settings.

9. Website Tools and Local Browser Storage

Some calculators, checklists, trackers, and other interactive tools may save information within your web browser or on your device using local storage.

Information stored locally may remain on your device without being transmitted to or permanently stored by thePointsPage.

Clearing your browser data, using private-browsing mode, changing browsers, or changing devices may delete locally stored information.

When a tool transmits information to us or another service, the tool or related instructions may provide additional notice.

10. How We Use Information

We may use collected information to:

• Operate, maintain, secure, and improve the website
• Respond to questions and contact requests
• Provide consultations and other requested services
• Conduct award travel research
• Assist with travel insurance quote requests
• Schedule and manage appointments
• Process and document transactions
• Send administrative and service-related communications
• Deliver newsletters, alerts, and promotional communications
• Measure website usage and content performance
• Measure advertising campaign performance and conversions
• Create or manage advertising audiences where permitted
• Personalize advertising where permitted
• Personalize or improve the visitor experience
• Prevent spam, fraud, misuse, and security incidents
• Maintain business and financial records
• Enforce our terms, policies, and agreements
• Comply with applicable laws and legal obligations

11. Email and Marketing Communications

When you subscribe to our email list or otherwise consent to receive marketing communications, we may use your name, email address, and engagement information to send:

• Newsletters
• Points and miles news
• Travel deals and promotions
• Information about services and tools
• Affiliate or partner offers
• Other marketing communications

You may unsubscribe from marketing emails using the unsubscribe link included in the message.

Unsubscribing from marketing messages may not prevent us from sending transactional, scheduling, payment, security, or service-related communications.

12. Contact Forms and Spam Protection

Information submitted through our contact forms may be used to respond to your message, direct your request to the appropriate service, maintain records, and prevent misuse.

Our website may use Google reCAPTCHA or similar services to reduce automated spam and abusive submissions.

Use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service .

13. Affiliate and Referral Links

Some links on the website may be affiliate, referral, licensed-agent, or tracking links.

When you select one of these links, the destination website or an affiliate network may receive information such as:

• The referring page
• Your device or browser information
• A cookie or tracking identifier
• Information about a resulting application, quote, or purchase

These parties process information according to their own privacy policies.

Additional information is available in our Advertiser Disclosure .

14. How We May Share Information

Service Providers

We may share information with companies that provide website hosting, security, email delivery, scheduling, payment processing, form processing, analytics, advertising measurement, communications, cloud storage, technical support, and other business services.

Advertising and Analytics Providers

We may allow providers such as Google to collect or receive website activity, cookie identifiers, advertising identifiers, campaign information, conversion information, and related technical data for analytics, advertising measurement, attribution, audience creation, campaign optimization, or personalized advertising where permitted.

Insurance and Quote Providers

When you request assistance obtaining an insurance quote or ask us to submit information on your behalf, we may share relevant information with insurers, insurance marketplaces, quote providers, or other parties involved in responding to your request.

Professional Advisers

Information may be shared with accountants, attorneys, consultants, insurers, or other professional advisers when reasonably necessary.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena, or court order
• Respond to a lawful government request
• Protect our rights, property, users, or the public
• Investigate fraud, misuse, or security incidents
• Enforce an agreement or policy

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

With Your Direction or Consent

We may share information when you direct us to do so or otherwise provide consent.

15. Sale, Sharing, and Targeted Advertising

thePointsPage does not knowingly sell personal information in exchange for direct monetary payment.

Certain analytics, advertising, affiliate, or tracking technologies may transmit online identifiers, advertising identifiers, device information, or website activity to third parties.

Some privacy laws may define these activities as “sharing,” “targeted advertising,” or a form of “sale,” even when no money is exchanged for the information.

Where required by applicable law, eligible users may request information about or exercise rights relating to these activities by contacting us or using available cookie and privacy controls.

16. Third-Party Websites and Services

The website may contain links to or integrations with third-party websites and services, including:

• Airlines and hotels
• Banks and credit card issuers
• Loyalty programs
• Travel insurance companies and marketplaces
• Scheduling and payment platforms
• Email and communications providers
• Analytics and advertising platforms
• Social-media platforms
• Retailers and affiliate partners

We do not control the privacy, security, or data practices of those third parties. Review the applicable privacy policy before submitting information.

17. Social Media and Community Platforms

If you interact with thePointsPage through Facebook, Instagram, LinkedIn, X, WhatsApp, Messenger, or another third-party platform, that platform may collect and process information about the interaction.

Public comments, posts, reviews, and other information shared in a social-media group or public community may be visible to other users.

Your use of a social-media or community platform is governed by that platform’s privacy policy and terms.

18. Reviews, Testimonials, and User Content

If you submit a review, testimonial, photograph, comment, or other content for publication, we may display the information you authorized us to publish.

Published information may include your name, initials, image, general location, date, service used, or other information included in your submission.

Please do not include information in a public submission that you do not want displayed publicly.

19. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including to:

• Provide requested services
• Maintain business and transaction records
• Respond to questions or disputes
• Comply with tax, accounting, insurance, and legal requirements
• Prevent fraud and protect website security
• Measure website and advertising performance
• Enforce agreements and policies

Retention periods may vary based on the type of information, the service involved, legal obligations, and legitimate business needs.

Information may remain in backups or archives for a limited period after deletion from active systems.

Information held by third-party analytics, advertising, payment, scheduling, email, or other service providers may be retained according to their own settings and policies.

20. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, email system, or storage method can be guaranteed to be completely secure.

21. Your Privacy and Advertising Choices

Depending on your interaction with the website, you may have several choices regarding your information.

• Unsubscribe from marketing emails using the link included in the message
• Manage analytics or advertising choices through any cookie settings made available on the website
• Restrict or delete cookies through your browser settings
• Clear locally stored tool information from your browser
• Choose not to submit optional information
• Contact us to request access, correction, or deletion
• Withdraw consent where processing is based on consent

You may also use the following Google controls:

• Google Ads Settings to review or adjust advertising personalization associated with your Google account
• Google Analytics Opt-out Browser Add-on to limit Google Analytics measurement in supported browsers

Certain information may need to be retained when required by law or necessary for legitimate business, security, contractual, measurement, fraud-prevention, or record-keeping purposes.

22. Privacy Rights

Depending on where you live, applicable law may provide rights regarding your personal information.

These rights may include the right to:

• Know whether we process your personal information
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Request a portable copy of certain information
• Object to or restrict certain processing
• Withdraw consent
• Opt out of certain targeted advertising, sales, or sharing activities
• Appeal certain decisions regarding a privacy request where applicable
• Exercise privacy rights without unlawful discrimination

These rights are subject to legal limitations and may not apply in every circumstance.

23. Data Access and Deletion Requests

To request access to, correction of, or deletion of eligible personal information, contact us using the information listed below.

We may ask you to verify your identity or provide information needed to locate the relevant records before processing a request.

Authorized agents may submit requests when permitted by applicable law, but we may require proof of authorization and verification of the individual’s identity.

Additional information is available in the Data Deletion Policy .

24. Children’s Privacy

thePointsPage is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If you believe a child has submitted personal information to us, please contact us so we can review and address the situation.

25. International Visitors

thePointsPage is operated from the United States.

If you access the website from another country, information may be transferred to, processed, or stored in the United States or in other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

Where required, our website may request consent before activating certain analytics, advertising, or personalization technologies.

26. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, advertising practices, legal requirements, or business practices.

Updated versions will be posted on this page with a revised “Last updated” date.

We encourage you to review this policy periodically.

27. Related Policies

28. Contact Information